My experience has been amazing I connected with a great therapist. They take insurance so it’s not too hard on my pockets during this time. I’m learning skills that I can use in my life juggling three under three, work and a serious illness! I highly recommend this service

Open and flexible availability, online portal is user friendly and modern, office staff is efficient and friendly, physicians are empathetic and knowledgeable to make timely adjustments as needed.

I’ve been asked to provide my “booking experience”, however I will be providing my actual experience from start to the most recent meeting. Booking is great. The women I’ve talked to while booking have been very nice and professional. However, when the nurse practitioner needed to reschedule the very same day as our appointment, I was told I could not cancel or I would be charged a fee. My first appointment was with a Nurse Practitioner of Psychiatric Medicine. I was never informed he was a NP. He did not listen to what I was telling him and diagnosed me with unqualified diagnoses. That’s right…2. He read from a script and when I challenged him, he proceeded to give me a definition of each diagnosis. I reported my concerns to the director of operations who was wonder and gladly helped me get a different provider. Again, the “booking” process for getting a new appointment was great. The next provider, another Nurse Practitioner, seemed less than thrilled to be in attendance. She asked just a few questions and didn’t bother with a diagnosis. Just handed out the meds. That definitely not a problem in this country. Next I thought talking to a therapist would be a good idea. Maybe I’m missing something. Turns out, I’m just missing a mental health provider that shows they care about the work their doing. This person also seemed less than thrilled to be working. Not personable, but asked appropriate questions. However there were long pauses between questions or responses. The hour long meeting lasted 45 minutes. She had a cute cat though.